AI's Impact on Work:
Performance Boost: Studies, including a large-scale trial by Boston Consulting Group, show AI, specifically GPT-4, significantly enhances task speed, quality, and volume across various sectors, with improvements ranging from 20%-80%.
Leveling Effect: AI disproportionately aids lower performers, acting as a performance leveler. However, this might evolve as AIs improve.
Jagged Frontier: AI excels unpredictably across tasks, necessitating hands-on experimentation to understand its capabilities, which are constantly expanding.
Despite these benefits, many companies are slow to adopt AI, risking falling behind. However, some proactive leaders are mandating AI use, transforming their organizations dramatically. The adoption of AI hints at substantial shifts in job nature and market, with mixed implications for employment but potentially higher job satisfaction due to the automation of mundane tasks.
Source: AI is Already Impacting Work. Ethan Mollick
More than Half of Generative AI Adopters Use Unapproved Tools at Work
The integration of artificial intelligence into the workplace has become an unspoken reality, with individuals quietly harnessing its power to augment their capabilities. Evidence suggests that many are already incorporating AI into their projects, often without informing their superiors, a trend that brings both promise and pitfalls as outlined in recent research findings:
Widespread but Unregulated Use: Salesforce's survey of over 14,000 global workers reveals that 28% are using generative AI at work, with over half doing so without formal employer approval. An additional 32% expect to start using it soon, indicating rapid and unregulated adoption.
Lack of Clear Policies: Despite governments taking action to ensure responsible AI use, many businesses lack clear policies, leading to employees using generative AI without proper training, guidance, or approval.
Ethical Concerns: Workers are engaging in ethically questionable activities, with 64% admitting to passing off AI-generated work as their own, and 41% considering overstating their AI skills for job opportunities.
Need for Training and Guidelines: A significant 70% of workers haven't received training on safe and ethical use of generative AI, highlighting the urgent need for businesses to implement clear, trusted guidelines and training programs.
Source: SalesForce Survey Nov 2023